E- Commerce Terms and Conditions
Capital Area Transit System (CATS) bus passes can be ordered online by making an electronic payment.
Customers may purchase One Ride Full Fare, 24 Hour Day pass, 7 Day, 31 Day passes or special events. Reduced fare bus passes (Youth/Senior/Disabled/Student) must be purchased in person at the CATS Transfer Center as valid I.D. is required for age, student status and/or disability verification.
When an online purchase is made, the purchaser will be sent an e-mail confirming their order. $2.50 service charge will be accessed at time of purchase.
Online orders are usually processed within three business days. For orders shipped within the U.S., please allow 3-7 business days to receive your bus pass.
Orders may be placed 24-hours-a-day, seven-days-a-week; however, orders placed after 2:00 p.m. on Friday, weekends or holidays will be considered received the following business day and will be processed within three business days.
All online bus pass purchases are final; bus passes cannot be exchanged or refunded. CATS does not assume responsibility or liability for bus passes that are lost, stolen or damaged during shipping. Your email address will be used to a send a receipt only; no other emails will be sent and your email address will not be shared.
If you have questions regarding your online order or did not receive your bus pass, please call 225-389-8282 or send an email to firstname.lastname@example.org. Customers who proceed to the CATS Bus Pass Shopping Cart purchase page acknowledge and accept the above terms and conditions.